A team of Ubon Ratchathani University Faculty of Administration researchers in collaboration with the Ubon Ratchathani Provincial Social Development and Human Security Office (Ubon Ratchathani) launched an innovation platform for digital social welfare systems. “Ubon Care”(Ubon-CareThis project aims to address the complexity and delays in accessing government welfare services by utilizing artificial intelligence (AI) technology to accurately, transparently, and fairly analyze and prioritize assistance for vulnerable groups. The opening ceremony was presided over by Professor Dr. Tuanthong Chutakate, Vice President for Research and Innovation, Ubon Ratchathani University, with Associate Professor Dr. Rungrasmi Boondaw, head of the research project, giving the report. Representatives from the Ubon Ratchathani Provincial Social Development and Human Security Office were also present.Representatives from the Bung Wai Sub-district Administration Organization, Pho Yai Sub-district, Mueang Dej Sub-district, and Ubon Ratchathani Diocese Development Social Center, the research team and many interested people attended the event at Sunee Tower Mall, Ubon Ratchathani Province on August 30, 2026. 
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The research project was funded by the Fundamental Fund (FF) from the Science, Research and Innovation Promotion Fund (Worawan) for the fiscal year 2026 under the research project “Innovative Development of Social Welfare Systems to Improve the Quality of Life of Vulnerable Groups in Ubon Ratchathani Province”, headed by Associate Professor Dr. Rungsamee Boondao, together with cooperation from local networks in 4 pilot areas: Pho Yai Sub-district, Bung Wai District (Warin Chamrab District), Mueang Det District (Dejudom District).and Ubon Ratchathani Diocese Development Social Center
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Associate Professor Dr. Rungsamee Boondao revealed that by studying the context, needs, and actual work processes in the pilot area, the researchers designed the Ubon Care platform as a bridge between people, government agencies, and partners to provide timely assistance to vulnerable groups, including the elderly, disabled, children, and youth, as well as low-income persons. The system is divided into 2 important dimensions:
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For the people(6 main functions)
- Investigate and assess preliminary welfare entitlements,
- Apply for help and attach evidence via smartphone,
- Track the status of your request in real time,
- Get support for donated items,
- A channel for those who want to donate transparently and
- Contact for advice
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For staff and agencies(6 main functions)
- Comprehensive complaint management,
- AI systems help calculate and rank urgency scores so that resource allocation is fair and to the point,
- Support automatic data import (Excel/external system), reduce redundancy,
- Dashboard screen reports statistics and spatial situation in real time, as well as user rights management system and network entity information.
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At the launch event, there was also a discussion session, demonstration and practical trial with the network partners to implement the recommendations to further drive the development of digital social welfare coverage and maximize the benefits to Ubon Ratchathani people in the long term.
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Ubon Care tracking and contact channels
Line Official: Ubon Care
Facebook: Ubon Care: Ubon Care
TikTok: Ubon Care, Ubon Caring

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